OpenEMM Support Forum Index OpenEMM Support
Use this forum to get and provide free help regarding OpenEMM
 
 TOP   FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

mail open stats

 
Post new topic   Reply to topic    OpenEMM Support Forum Index -> Installation
View previous topic :: View next topic  
Author Message
along



Joined: 10 Aug 2007
Posts: 20

PostPosted: Thu Nov 01, 2007 12:06 pm    Post subject: mail open stats Reply with quote

CentOS 5, OpenEMM 5.3.1

I have followed install and find that mail open stats are not working. I send test to group of 4 recipients, including myself (local address) and myself (remote address). I get the mail, and instruct the client to download images (tracking pixel), but the stats never reflect it.

I suspect I have munged some part of the install; can someone have a look at this and see what I may have done wrong. Thank you very much!

Ports 80,8080,8081, 25 open

DNS:
Code:
ourdomain.com.  A       12.34.567.89
ourdomain.com.  MX     pri-mx.ourdomain.com.
emm-bounce.ourdomain.com.  A   emm.host.ip.addr
emm-bounce.ourdomain.com. MX  emm-host.ourdomain.com.
emm-host.ourdomain.com.   A   emm.host.ip.addr


-- /etc/mail/relay-domains --
Code:
ourdomain.com

-- /etc/mail/relay-domains --

-- /home/openemm/conf/bav/bav.conf-local --
Code:
sender@emm-bounce.ourdomain.com \
alias:ext_1@emm-bounce.ourdomain.com

-- /home/openemm/conf/bav/bav.conf-local --

-- company_tbl --
Code:
mysql> select rdir_domain,mailloop_domain from company_tbl;
http://emm-bounce.ourdomain.com:8080, emm-bounce.ourdomain.com

-- company_tbl --

I will gladly post other info if needed.

# Added: Our emm-host is behind a NAT firewall.

- Andrew
Back to top
View user's profile Send private message
along



Joined: 10 Aug 2007
Posts: 20

PostPosted: Tue Nov 13, 2007 4:10 pm    Post subject: SOLVED Reply with quote

Wink
Back to top
View user's profile Send private message
ma
Site Admin


Joined: 03 Aug 2006
Posts: 529
Location: Munich, Germany

PostPosted: Wed Nov 14, 2007 8:26 am    Post subject: but how? Reply with quote

along, did you find out something that is worth to share with the community? If so, please post. Thank you!
_________________
The OpenEMM Team
Back to top
View user's profile Send private message Visit poster's website
along



Joined: 10 Aug 2007
Posts: 20

PostPosted: Mon Dec 31, 2007 4:20 pm    Post subject: Re: but how? Reply with quote

ma wrote:
along, did you find out something that is worth to share with the community? If so, please post. Thank you!


Briefly, I had a great deal of trouble getting this install to work. Finally, I decided to try putting the host in our DMZ (using iptables rather than our PIX for firewall) and giving it a FQDN/hostname. Then, I re-installed OpenEMM and it works now. I will try to remember to come back and post the relevent configs when I get a chance.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    OpenEMM Support Forum Index -> Installation All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


SourceForge.net Logo Powered by phpBB © 2001, 2005 phpBB Group