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There were 8 questions found for your query:

What should I do if I have a question which is not answered in this FAQ database?
Click on "Contact" in the upper left corner, fill out the form with your question and send it off. We will try to answer your question and notify you as soon as our answer is online in this FAQ da ...
Redirection of trackable links does not work
To make sure that the redirection of all trackable links in your e-mails works, you have to define the base URL for the OpenEMM redirect service in database table "company_tbl" in field "rdir_doma ...
Where can I get support if this FAQ database and the forums do not help?
AGNITAS, the original developer of OpenEMM, offers various commercial support packages. You can find a description of the available support options here.
$customerData.* tags are not interpreted by OpenEMM
To access database fields via the $customerData tag all field names have to be quoted lower case, i.e. $customerData.email and not $customerData.EMAIL.
Bug: error in file openemm.sql
The file openemm.sql creates the tables within the MySQL database. There is a table named "softbounce_email_tbl; " The ';' in the table name is a typo. Please remove the ';' at the end of ...
I can not preview mailings because the pull down menu is empty
To populate the pull down menu list of the preview menu with addresses of recipients, those recipoients have to be defined as "Test recipients" in the database field "Type" of their profile (recip ...
I can not load database fields via my subscription form
When creating a web form for the subscription process all field names should be written in lower case but the key column field - usually the e-mail address field "email". Due to a bug in 5.0.1 you ...
Sending of mails does not work (Linux only)
This may have several reasons. To locate the problem you should check out these points in the noted sequence: 1.) Trivial case: You have choosen a target group with no recipient, so there is no m ...