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I want to define an action, but the list box for action based mailings is empty
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First, you have to create an action based mailing (Mailings -> New mailing), which you probably have done already.

Secondly, you have to activate an action based mailing via "activate mailing" in the "Send mailing" tab. This is necessary because otherwise you will get lost if you have defined a larger number of action based mailings.
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