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Using OpenEMM
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There were 9 questions found in this category:
 ##AGNUID## tag does not seem to work
Mailings must be sent (as test mailings) to check for the replacement of the ###AGNUID### tag. Simply checking in the preview window does not work (and showing the uid code would not be of value, anyway, since it would be non-clickable).
- $customerData.* tags are not interpreted by OpenEMM
To access database fields via the $customerData tag all field names have to be
quoted lower case, i.e. $customerData.email and not
$customerData.EMAIL.
- How can I use data fields within a link?
If you want to transfer individual data of the profile of a recpient via link, the notation for the data field is different from the notation of data fields within the text body of an e-mail. Within the text body of an e-mail you include the contents of data fields like this: This e-mail was s ...
- I can not deselect checkboxes when I define new actions
When a step with a checkbox is added to an action and the checkbox is enabled, it can not be disabled again.
To work around this, remove the step from the action and add it again. The new step will have checkboxes disabled by default.
- I can not load database fields via my subscription form
When creating a web form for the subscription process all field names should be written in lower case but the key column field - usually the e-mail address field "email". Due to a bug in 5.0.1 you have to use name="EMAIL" and not name="email".
- I can not preview mailings because the pull down menu is empty
To populate the pull down menu list of the preview menu with addresses of recipients, those recipoients have to be defined as "Test recipients" in the database field "Type" of their profile (recipient -> overview-> klick on profile).
- I forgot my password for OpenEMM
This is the way to reset OpenEMM to its default password "openemm": mysql -u root [-p if password exists] use openemm update admin_tbl set pwd_hash = 0x9bd796996fcdf40ad3d86025c03f2c9e where
username = "admin"; exit If you want to set the password to a specific phrase like "secret": mysql - ...
- I want to define an action, but the list box for action based mailings is empty
First, you have to create an action based mailing (Mailings -> New mailing), which you probably have done already. Secondly, you have to activate an action based mailing via "activate mailing" in the "Send mailing" tab. This is necessary because otherwise you will get lost if you have define ...
- I want to register individual-relates link clicks
Please follow these 3 steps:
1. Define a new numeric data field "linkclicks" (or use any other name) with default value 0 for the profile of your addresses.
2. Set up an action "clickcount" which sets the content of the field
"linkclicks" to 1 (to register link clicks in general) or ...
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