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Configuration
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There were 9 questions found in this category:
 Do I have to set up the bounce management?
Setting up the bounce management of OpenEMM is not necessary, since bounce management for bounces received during the send process (instant bounces) works out of the box. But if OpenEMM should even process bounces (and autoresponder mails) which are received hours or even days later (which is qu ...
- How can I change the salutation?
You can define your own salutation in OpenEMM: Choose menu "Settings" and select menu item "Forms of address" (yes, bad wording, will be changed in the next release).
In your e-mail use the tag
[agnTITLEFULL type=1]
Replace "1" with the number of the salutation you defin ...
- How can I localize OpenEMM to a language other than English or German?
In order to get the OpenEMM interface working in other languages than
English or German, first the file used to provide all text strings has
to be translated.
Currently, in path /home/openemm/webapps/openemm/htdocs/WEB-INF/classes there are three language related files:
messages_en.pr ...
- How can I use more than 120,000 addresses with OpenEMM?
If you want to work with more than 120,000 addresses in your database, you have to change the property import.maxrows in file emm.properties in directory /home/openemm/webapps/core/WEB-INF/classes accordingly.
However, the bigger your database, the more the performance of your OpenEMM install ...
- How do I set up the bounce management for delayed bounces?
If you want to use the bounce management for delayed bounces you need to define a dedicated sender hostname for OpenEMM which is different from the existing host name of your server (see file "hosts" in directory "/etc"), and you have to set up a A record and a MX (Mail Exchanger) record in your ...
- Is OpenEMM available with a German user interface?
Yes, you can change from English to German language. In the left navigation bar click on menu "Settings" and choose submenu "User". Select user "admin" and change the language field from English to German. Retype your password twice (field "Password" and "Confirm") and press the "Save" button. ...
- Redirection of trackable links does not work
To make sure that the redirection of all trackable links in your e-mails works, you have to define the base URL for the OpenEMM redirect service in database table "company_tbl" in field "rdir_domain". Please do not forget a leading "http://" or "https://" which is required by the OpenEMM redirec ...
- What is my CompanyID?
Your CompanyID is always 1. This is a fix value for upward compatibility and should not be changed!
- What should I do if I experience a "Java.lang.OutOfMemoryError: Java heap space"?
If you work with big lists and experience an error message like "Java.lang.OutOfMemoryError: Java heap space", you have to allocate more memory to the Java Virtual machine (JVM). You can increase the minimum and maximum memory in file httpd.sh in directory /home/openemm/bin by expanding the args ...
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